Project Manager

Responsibilities:

Communicating with Architects, project owners and their representatives throughout the sales, design, construction and warranty process
Direct oversight, management and support of field construction staff
Communicate and project the Black Label Custom Homes, “We care” attitude to all customers and employees through all forms of communication (writing, verbal, appearance)
Hire, train, motivate and terminate when necessary, all construction personnel, including subcontractors. Hiring subs involves price negotiation, and an in-depth knowledge of construction and building code compliance
Train all construction personnel in the principles of customer service, recognizing that “great” service often requires a “shocking level of response”
Conducts pre-construction conferences with customers and subcontractors
Project permitting and regulatory compliance

Requirements:

Technical construction ability to manage construction resources, to price special construction options and to diagnose and resolve field problems
People skills to articulately and professionally handle conflict with customers, employees and subs
Ability to train employees and trades on Black Label’s construction techniques and field problem resolution
Organizational aptitude to manage the scheduling of all construction resources
Computer aptitude and willingness to learn to track service data in order to constantly improve our material specifications and field construction techniques. Specifically, Buildertrend will be used

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